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                  Contact Us

                  On the phone. Online. In branch. When you need us, we’re here to help. The way we see it, it’s just good banking.

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                  Contact Information for Business Banking

                  Business Banking
                  1-800-4BUSINESS (1-800-428-7463)
                  Monday-Friday, 7:00 a.m.-7:00 p.m. EST
                  Saturday, 8:00 a.m.-5:00 p.m. EST

                  Business PhoneBank
                  1-800-862-6200

                  Questions about Business Online Banking
                  1-877-229-6428

                  Contact Information for Certificates of Deposit (CDs)

                  Questions about your CD
                  1-800-922-9999
                  24 hours a day, 7 days a week

                  CD product information
                  1-800-600-0008

                  Open a new CD
                  1-877-360-2472

                  Contact Information for Checking Accounts

                  Questions about your checking account
                  1-800-922-9999
                  24 hours a day, 7 days a week.

                  Checking product information
                  1-800-600-0008

                  Open a new checking account
                  1-877-360-2472

                  Debit card issues
                  1-877-242-7837
                  24 hours a day, 7 days a week

                  Overdraft Protection
                  1-800-922-9999
                  24 hours a day, 7 days a week

                  Order checks
                  1-866-322-1350

                  Contact Information for Credit Cards

                  Apply for a credit card
                  1-888-333-5145

                  Contact Information for Home Equity

                  Talk to home equity advisors
                  1-800-340-5626

                  Overdraft Line of Credit program
                  1-800-922-9999
                  24 hours a day, 7 days a week

                  Contact Information for Investing and Retirement

                  General Investing Inquiries
                  1-800-242-2224

                  SpeciFi® Inquiries
                  1-855-635-6663

                  Contact Information for IRA Savings and IRA CDs

                  For questions about a Citizens Bank IRA, please call Citizens Bank Retirement Services at 1-800-948-7200.

                  To open an IRA account, please stop by your nearest Citizens Bank Branch.

                  Contact Information for Money Markets

                  Questions about your money market
                  1-800-922-9999
                  24 hours a day, 7 days a week

                  Money market product information
                  1-800-600-0008

                  Open a new money market
                  1-877-360-2472

                  Contact Information for Mortgages

                  Questions about your existing mortgage account
                  1-800-234-6002

                  Refinance or apply for a new mortgage
                  1-888-514-2300

                  Find a home loan originator near you

                  Contact Information for Online & Mobile Banking

                  Questions about personal Online Banking
                  1-800-656-6561

                  Questions about Mobile Banking
                  1-877-670-4100

                  Questions about Business Online Banking
                  1-877-229-6428

                  Online Banking outage information
                  1-800-922-9999
                  24 hours a day, 7 days a week

                  Pay My Loan

                  Whether you have a car, boat, recreational vehicle, home equity loan, or home equity line of credit from Citizens Bank, you can easily set up make a payment on Pay My Loan.

                  Pay My Loan Now

                  Contact Information for Savings Accounts

                  Questions about your savings account
                  1-800-922-9999
                  24 hours a day, 7 days a week

                  Savings product information
                  1-800-600-0008

                  Open a new savings account
                  1-877-360-2472

                  Overdraft from savings program
                  1-800-922-9999
                  24 hours a day, 7 days a week

                  Contact Information for Security, Privacy, and Fraud Prevention

                  Report account fraud
                  1-800-922-9999
                  24 hours a day, 7 days a week

                  Fraud prevention information
                  1-877-229-6430

                  Contact Information for Students

                  Student Borrowing
                  1-888-411-0266

                  Banking For Students
                  1-800-600-0008

                  Contact Information for Wealth Management

                  Questions about your wealth management accounts
                  1-800-242-2224

                  To schedule a complimentary financial review with a Financial Consultant from Citizens Investment Services please call 1-800-242-2224.

                  Even if you have a relationship with another investment firm, we can offer you an objective second look at your investment portfolio to help ensure you are on target to achieving your long-term financial goals.

                  Wire Transfer Information

                  For Wire Transfers related inquiries please visit or contact your local branch.

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