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                  Tap to pay. It's fast, simple and secure.

                  Contactless Citizens Bank Visa® Debit Card

                  • Contactless Indicator

                    1. LOOK

                    Find the contactless indicator on the checkout terminal.

                    You can use your contactless Citizens Bank Visa® Card anywhere you see it.

                  • Contactless Tap

                    2. TAP

                    Hover or tap your contactless Citizens Bank Visa® Debit Card within a few inches of the contactless symbol.

                    You can also continue to swipe or insert your card.

                  • Contactless Card CheckMark

                    3. GO

                    Just confirm your payment and you're all set.

                    (This only takes seconds.)

                  Why Tap to Pay?

                  • FAST

                    FAST

                    The tap-to-pay feature only takes seconds to process, whether you use your card or device. You can't pay accidentally and you won't be billed twice — even if you accidentally tap twice.

                  • SIMPLE

                    SIMPLE

                    When it's time to pay, hold your card or device within a few inches of the terminal, near the contactless symbol.

                    (Actual tapping is optional.)

                  • SECURE

                    SECURE

                    Similar to a chip card, contactless payment transactions use a one-time security code that's unique to that transaction. This protects your payment information from being used for future unauthorized purchases.

                  Use your contactless Citizens Bank Visa® Debit Card anywhere you see the contactless symbol:

                  Drug stores or pharmacies

                  Coffee shops

                  Retail Stores

                  Fast food restaurants

                  Convenience stores

                  Grocery stores

                  Taxis

                  More Ways to Pay

                  Add your contactless Citizens Bank Visa® Debit Card to the digital wallet on your phone or smartwatch, so you can tap to pay with your device.

                   

                  What to know about Contactless Card

                  • What is a Contactless/Tap to Pay payment? 
                    Contactless/ tap to pay payments use short-range wireless technology to make secure payments between a contactless card or payment-enabled device and a contactless-enabled checkout terminal. Customers can tap their card near the Contactless Symbol , and their payment is sent for authorization.
                  • How do I know if my card is equipped with Contactless/Tap to Pay technology?
                    Simply look for the Contactless Indicator on the front of your card (it looks like a sideways WIFI symbol).

                  • Do cards still function the same way?
                    Yes! You can still transact by swiping or inserting your card at check out, we’ve simply added Contactless/Tap to Pay payments as a new and easier way to pay.
                  • Is tapping safe?

                    Yes! Contactless/Tap to Pay payments offer the same security as EMV Chip transactions and they are backed by Visa Zero Liability. This means you are not liable for purchases not made by you. We also offer 24*7 fraud protection and monitoring to help keep you safe.

                    You can’t pay accidentally. Cards must be 1-2 inches from the payment terminal and you won’t be billed twice, even if you accidentally tap to pay twice.

                  • What is a Contactless/Tap to Pay payment? 
                    Contactless/ tap to pay payments use short-range wireless technology to make secure payments between a contactless card or payment-enabled device and a contactless-enabled checkout terminal. Customers can tap their card near the Contactless Symbol , and their payment is sent for authorization.
                  • How do I know if my card is equipped with Contactless/Tap to Pay technology?
                    Simply look for the Contactless Indicator on the front of your card (it looks like a sideways WIFI symbol).

                  • Do cards still function the same way?
                    Yes! You can still transact by swiping or inserting your card at check out, we’ve simply added Contactless/Tap to Pay payments as a new and easier way to pay.
                  • Is tapping safe?

                    Yes! Contactless/Tap to Pay payments offer the same security as EMV Chip transactions and they are backed by Visa Zero Liability. This means you are not liable for purchases not made by you. We also offer 24*7 fraud protection and monitoring to help keep you safe.

                    You can’t pay accidentally. Cards must be 1-2 inches from the payment terminal and you won’t be billed twice, even if you accidentally tap to pay twice.

                  • Where can I pay with a Contactless/Tap to Pay enabled card?
                    You can use your Contactless/Tap and Pay card anywhere you see the contactless payment symbols.

                  • How do I pay with a Contactless/Tap to Pay card?
                    When you are ready to check out, you can simply tap your card at the enabled terminal. The card should be within 1-2 inches of the terminal; however some terminals function best if you tap the Contactless/Tap to Pay enabled card to the terminal itself.
                  • How long should I tap?
                    You only need to hold your card to the terminal for a short 1-2 seconds.
                  • Why should I use Contactless/Tap to Pay? 
                    Contactless/Tap and Pay payments are Fast, Simple and Secure!
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